Our Commitment to Your Privacy
At LadyBourdain, your trust matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded.
This Privacy Policy explains how we handle your information when you visit our website, inquire about trips, or book travel experiences with us.
Information We Collect
We collect information to provide a seamless and personalized travel experience.
Information You Provide
When you interact with us, you may provide:
- Name, email address, phone number
- Billing and payment details
- Passport information (when required for travel bookings)
- Emergency contact information
- Travel preferences, dietary restrictions, and special requests
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device
- Pages visited and time spent on site
- Cookies and usage data
How We Use Your Information
We use your information to:
- Plan and coordinate your travel experience
- Communicate trip details and updates
- Process payments and bookings
- Personalize your experience
- Provide customer support
- Improve our website and services
- Send occasional updates, offers, or newsletters (you may opt out at any time)
Sharing Your Information
We only share your information when necessary to deliver your experience.
This may include:
- Hotels and accommodations
- Tour guides and local operators
- Transportation providers
- Payment processors
- Booking platforms (e.g., WeTravel)
We do not sell your personal information.
Payment Information
Payments are processed securely through third-party platforms.
LadyBourdain does not store full credit card information.
Cookies & Tracking
We may use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance your browsing experience
You can adjust cookie settings in your browser at any time.
Data Security
We take every precaution to protect your information, including:
- Secure platforms and payment processors
- Limited access to personal data
- Industry-standard safeguards
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To make a request, contact us at the email below.
International Travel Considerations
As a travel company, your information may be shared internationally with trusted partners in order to deliver your trip experience.
By booking with us, you acknowledge and consent to this.
Children’s Privacy
Our services are not directed toward individuals under 18.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected with an updated effective date.
Contact Us
If you have any questions or requests regarding your data:
LadyBourdain LLC
hello@ladybourdain.com
ladybourdain.com